Saturday, December 28, 2019

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Friday, December 20, 2019

Nursing Is A Job For Life Rather Than A Career - 998 Words

Nursing to many may be considered as a job solely for the purpose of earning money. However, I personally consider nursing to be a way of life rather than a career. As a nurse, duties like treating medical emergencies, observing and recording patients behavior and so on are required, however, I consider those duties as surface level requirements for a nurse. In my opinion, nursing is a job where one is required to take immense care for patients while showing compassion and empathy foe what ones patient might be going through. For one to be able to serve their patients effectively in this way, patience and tolerance as unforeseen situations are bound to happen in a profession as nursing. Nurses play a huge role in the society, as they work with different classes of people from little children to the elderly, from hospitals to privately owned businesses. Furthermore, nurses are not only healthcare providers, but they are also teachers and promoters of good health. They partake in teaching at hospitals, but also promote health education in places like schools and offices. When I finally become a nurse, my greatest joy would be to know that I have being a tool for helping people reach healthier heights, and to also know that I have been an agent for the promotion of good health. My family background has a powerful influence on me when it comes to nursing people back into good health. Because I come belong to a large extended family, minor sicknesses like cold was easily passedShow MoreRelatedReflections on the Family Nurse Practitioner Program771 Words   |  3 PagesNurse Practitioner Program It is clear that Family Nursing Practitioner Program is increasingly becoming valuable for nurses competing for the best job positions. Pursuing a FNP program can open many doors to students in the field of nursing as well as nursing administrators. Additionally it can result into higher salaries throughout the entire career of an individual. 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I feel these assessments were spot on and I have more confidence in my ability to be successful in my career choice. According to the Kuder Career Interests assessment, I would be very successful in the following categories: professional support services, teaching and training, counselingRead MorePersonal Statement : Becoming A Registered Nurse938 Words   |  4 PagesChoosing a career can be difficult, but it take time to make the right choice. I have made the decision to become a registered nurse. On this journey I know it’s going take commitment, hard work, and maybe some tears. When I tell people what I’m going to school for that ask me â€Å" Is that really what u want to do†, my answer â€Å"Yes†. Every since I was in high school I have dreamt of becoming a nurse. I have conducted an interview with Kim McPherson (RN) to get a better understanding what a nursing careerRead MoreThe Nurse Manager Of A Neuroscience1178 Words   |  5 Pagesneuroscience unit in a hospital, but for a while, she had no idea what she wanted to do. Nursing was a possibility here and t here, but it never struck her as something she could be good at until her twenties, when her son was born. Looking back, Liz remembers all of the struggles she has had along the way, but recognizes that each one has only brought her closer to where she wants to be. Every day on the job may be stressful, but every one gives her another reason to love what she does. It is theRead MoreAnalysis Of The Documentary The American Nurse 1294 Words   |  6 Pages Melissa Weber 10/20/14 Professional Nursing Professor Gilmartin â€Å"The nurse has a basic concern for people as human beings, confidence in the fundamental power of personality for good, respect for religious beliefs of others, and a philosophy which will sustain and inspire others as well as herself† (ANA, 1940; p. 980). The documentary â€Å"The American Nurse†, explores some of the biggest issues the United States faces today- aging, war, poverty, and prisons- through the lives of five very different

Thursday, December 12, 2019

Customer Experience and Corporate Reputation †MyAssignmenthelp.com

Question: Discuss Discuss about the Customer Experience and Corporate Reputation. Answer: Introduction The company on which the study will be conducted in this assignment is AMP Limited. It is a company that produces financial services. The company has its offices in Australia and New Zealand, headquartered at Australia. The company mainly provides investment products, banking products such as home loans, savings accounts, investment products such as insurance. The company also provides financial advice to its customers. This is a 168 year old Australian company which is running on supposedly good terms. With the age of the company it can be understood that the company has been extremely successful. The company also holds the largest shares than any other Australian company. Despite of all these good terms, the company has recently been facing some management problems. This has led to very low earnings of the company as compared to other financial years. The share prices of the company have been falling and the outflow of funds have decreased. The main aim of this research is to analyze the reasons that have resulted in this fall in the market for an old company like AMP Limited. The research questions that can be framed to analyze the problems faced by the company are given below: Are the activities of the new chairman responsible for this lower cash flow and decrease in share prices issue? What factors are responsible for increasing the profitability of the firm? Research Methodology Research methodologies are of two types Qualitative and Quantitative. Qualitative analysis is the type of analysis in which people are interviewed and analysis is done on the basis of their statements. Quantitative analysis is usually numerical analysis in which data is collected from a primary source via questionnaire or from a secondary source such as company report, journal articles or company websites etc (Hill-Wilson and Blunt 2013). Contextual analysis involves an observational study that researches the current trend within its own setting. The analysis will make utilization of different strategies for gathering information, which will be both qualitative and quantitative in nature (Valmohammadi and Beladpas 2014). Contextual investigation research will fill in as the examination strategy. Contextual analysis investigation essentially falls in the subjective research; however, it could likewise be connected inside the quantitative research worldview. In this study, analysis will be done on the basis of secondary data and the study will be observational. The research objectives will be achieved by discussion of those factors within the company. The data has been taken from the annual report for the financial year 2016 and analyzed on the basis of that. The discussion will mainly involve charts and figures. To run the data analysis, a little light has to be shed on the context of the data. The data figures are obtained from the annual report of 2016 of the company AMP Limited. The profit or loss in revenues of the company will be discussed and the reasons behind these results will be analyzed. The five year summary of the data figures has been obtained from the annual report for the financial year 2016. The first variable that has been considered here is revenue. Revenue is actually the amount of money received by a company in a financial year. It includes the discounts and deductions of the products and services. Thus, this is the gross income of the company. The figures in the chart are in $m. It can be seen that the revenues earned by the company has been increasing gradually from 2013 to 2016. Thus, the gross income of the company has been increasing gradually. The next variable that will be considered here is the gains or losses incurred from the companys investments. It can be seen that in the past 5 years, the company did not suffer any loss from the investments but the gain has been the lowest in the year 2015. It has increased to a very little amount in 2016 ($8,567m) from that in 2015 ($8,483m). The third variable of consideration is the profit or loss incurred by the company. It can be seen that, the profit of the company has been increasing gradually from 2013 to 2015. There has been a sudden fall in the profit in 2016. The company incurred a loss of around $344m in the year 2016. This has resulted in the fall in the share prices of the company. The next variable that is considered is the total assets of the company. It can clearly be seen from the figure that that with the gradual increase in the total assets of the company, the value of assets has fallen considerably in 2016. From the value of around $139,708m in 2015, the value of assets has fallen to an amount of $14060m. This figure is a clear depiction of the amount of loss the company is incurring. The loss is so huge that they had to sell a lot of their assets to amend for the loss. New Chairman and Decrease in Cash Flow The investors in the company have decreased to a great amount as the share prices of the company has fallen to a great extent. The margins and the outflow of funds for the company has also decreased considerably. As a result of this, AMP is no longer the best company providing these services to the investors. Other companies such as an US hedge fund are making its way into the falling market of AMP. This has put a lot of pressure on the chief executive of the company. He is under tremendous pressure from his upper level seniors to resign. According to some analysts, the company will suffer from a slow car crash. Thus, if this slow outflow of cash and low share prices continue, it will not be long before the company crashes. With the crashing of market prices of the organization, investors have attacked Mr. Meller publicly. It is said that Catherine Brenner, the chairman of the company has organized this attack to scare the chief executive. Hi was not able to conduct his work properly . The chairman of the company used to be a former investment banker and has joined AMP after the sudden departure of the former chairman Simon Mckeon, who also used to the chancellor of Monash University. This attack on Mr. Brenner was extremely unfair and should not have been done by the new chancellor. According to the information received, an investor wanted to invest a huge sum of money for the company. With this investment the company was supposed to retrieve the huge loss they incurred in 2016. This investor wanted the chief executive Mr. Brenner to resign (ABC News 2017). Even, if this is the case, the action of the chairman was not welcome. This has led to a lot of disputes within the company. It can be said that this dispute is not good for the company and this will not be helpful to increase the share prices of the company or compensate the loss. To do this, the workers have to work harder and be unified. A big investor is needed but the workers are more important to provi de the services provided by the company. If the chairman keeps on behaving like this, the company instead of making up for the loss will crash even more. Thus, it can be said that the actions of the new chairman and her way or running the company is not at all good and thus, it is one of the reasons for the market crash. Factors Influencing Profitability of the Firm A Chicago based company named Harris associates is said to be influencing the market. This company has pushed Saatchi and Saatchi, an advertizing agency to lead a campaign. The campaign has drove out the founders of the agency Maurice and Charles Saatchi from their place. Harris Associates is aiming to do the same with AMP. They are responsible for putting pressure on the board of directors to fire the chief executive, Mr. Meller. This is all an assumption. Harris Associates is refusing to face any interviews and hence the information cannot be confirmed from them. Harris Associates is interested to invest in 5.3 percent of the company and become the biggest shareholder of the company. They want the chief executive to be expelled. This is their condition for investing in the company. There are various factors that affect the profitability of a firm (Stiglitz and Rosengard 2015). These factors are discussed below: Degree of competition faced by a firm: If the firm has other competitive firms, then the firm has to keep the prices of the services provided by them in a price competitive to the other firms and improve their service. This will attract more customers (investors in this case) to invest in the firm and thus, increase the profitability. If the firm experiences a monopoly and no competition, then the price of the services can be increased in order to increase profitability. Since it will be the only company providing these services, the increase in the price of the services will not decrease the clients in numbers. This being the only company providing the services, the investors will have to come and invest in the very same company management despite of the increased prices. Thus, the firm will face profitability. In this case, AMP is not the only financial company in Australia. Thus, they will have to work on improving the services provided by them. The strength of the demand: An investment firm is always on high demand. Whenever people have some extra income, they are inclined to invest it in something and earn good amount from the investment. Thus, the strength of the demand in this case depends on the income of the investors. The state of Economy: When there will be an economic growth of the country, there will be more money in the hands of the investors. Thus, the demand of investing will increase. The investment firm is supposed to face profitability. In this case, when there will be an economic growth of the country, the share prices of the company is also supposed to increase. Thus, investment at that point will result in the profitability of the firm. But in case of a good economy, the share prices will rise only if there are no disputes within the company. Thus, this has to be kept in mind and the disputes within the company employees and the board of directors has to be kept at a minimum. Advertising: This is the most important factor in terms of profitability. The profitability of the firm highly depends on the type of advertisements the firm is producing. The people who are interested to invest in any types of schemes provided by the firm, needs to have information of all the types of schemes provided by the firm. Advertisement is the factor that will keep the investors informed about this. Again, when an investor is ready to invest in some schemes, he or she should be explained properly everything about the scheme. This will help the investors to make proper decision while investing. If the firm is successful in doing this, them the demand of the firm will increase. More investors will be recommended by the existing clients to invest in this firm and hence the profitability will increase. Conclusion Immediately some steps have to be taken in order to stop this dispute. Otherwise, the company will be suffering more loss and the share prices will run at a minimum. The company should figure out a way to compete with its fellow organizations. Failure to do so will result in closing of this 183 year old company. The reasons that can increase the profitability of the firm have been discussed in the above sections. These factors have to be kept in mind and worked on those. This is supposed to increase the profitability of the company and thus, the company can save its existence. Failure to o so will result in the recent downfall of the company. References ABC News. (2017).AMP leadership strain amid 'car crash occurring in slow motion'. [online] Available at: https://www.abc.net.au/news/2016-11-17/amp-leadership-in-doubt-amid-car-crash-occurring-in-slow-motion/8035568 [Accessed 29 Sep. 2017]. Hill-Wilson, M. and Blunt, C., 2013.Delivering effective social customer service: How to redefine the way you manage customer experience and your corporate reputation. John Wiley Sons. Stiglitz, J.E. and Rosengard, J.K., 2015.Economics of the Public Sector: Fourth International Student Edition. WW Norton Company. Valmohammadi, C. and Beladpas, M., 2014. Customer relationship management and service quality, a survey within the banking sector.Industrial and commercial training,46(2), pp.77-83.

Wednesday, December 4, 2019

Managing Value Chain

Question: Discuss about the Managing Value Chain. Answer: Introduction: The current age marks the growth of globalization. Globalization is considered to be a boon for business across the world. Globalization has played a massive role in improvising and changing the dimensions of business activities. It has integrated economies and has made various countries experience the boons and banes experienced in the process. In the age of economic liberalization, one fact that could be seen is that international trade has influenced in which trade and business is carried (Beck 2015). Organizations have changed and improved their process and strategies in the business world. Countries have experienced the benefits of the flow of new and advanced products that has positively impacted the economic growth and economic development of a country. It has raised the standard of living of people due to globalization. It has successful achieved in reducing poverty and unemployment level of a country (Antrs and Chor 2013). On analyzing the definition and meaning of value chain, it can be seen that value chain refers to all those activities and processes that add value to a product. Value chain is a very important aspect that needs to be analyzed, in order to under the processes of the organization country (Antrs and Chor 2013). Globalization has been the engine for the improvement of processes of organizations. It has impacted the various facets of organizations. The competitive advantage, technological advancement, changes in social and cultural factors, financial factors have a major impact on the value chain of an organization. It can be seen that globalization has a significant on these factors that consequently affect the value chain of an organization. Telstra has been chosen as the organization that is analyzed to depict the impact and effect of globalization on the value chain. Impact on Technology The age of globalization has depicted the improvement in information technology. The benefit of advanced technology, which is a product of globalization, has seen the emerging economies grow and develop. The interaction of trading activities between different countries has depicted the exchange of technology. There has been radical improvement in the information and communication technology. The improvement in the supply and logistics management system bears a testimony to this fact. Supply chain management has improved due to better technology being imported in a country. The product designs and the strategies used to produce these commodities have improved due to improved technology being employed in the country. Telstras value chain has greatly benefitted from globalization. Telstra utilizes advanced LTE Advanced technology to provide fastest mobile coverage and network. The impact of globalization could be seen from the fact that improved and sophisticated technology helped in sp reading this technological benefit in other countries. Telstra was able to provide high speed 4G network in Australia. Telstra was able to bring 1800MHz and 700 MHz spectrum bands to increase and provide lightening speed to mobile coverage in Australia (Elms and Low 2013). Telstra customer care was a major and important participant in improvement in the value chain of Telstra. The company was able to import and export capital technology and in the process improved the knowledge and information system. Global sourcing and outsourcing also depicted the impact of globalization on technology. Competitive Advantage Value chain is an important element that a company needs to evaluate and improvise in order to enjoy a competitive advantage. Competitive advantage is the deciding factor about the success and growth of a company. It determines the scope of growth and expansion in the future. In the age of globalization, companies continue to tussle in the global market to attain the crown. In the fierce competition, many small scale industries and companies are growing with the help of interaction with global market. Globalization produces new level of dynamism that is the source of competition among various companies. It requires strategic analysis and planning in order to obtain competitive advantage. Necessary level of efficiency is required in supply chain management to improve the levels in the supply chain and make it effective. Globalization induced companies to devise strategies and approaches and make a conscious effort to enhance the chances in the global and international market. The glob al giants have to be perpetually involved in evaluating the strategies and methods to be able to be ahead in the race. In the light of these points, it can be evaluated that globalization can open doors for various companies, including the new developing companies to improve their business and expand globally. Globalization can cause the competitive advantage of a company to decrease due to the fluctuating market forces and changing global environment law. At the same time, it can create aggressive competition among companies, with some companies having significant advantage based on various factors. Thus, it can be comprehended that the concept of global value chain needs to be incorporated to increase product and service value and consequently improve the chances of the business. On of the major facts that globalization had raised, is the importance of supply chains for companies to compete with in international market. In the case of Telstra, it was viewed that that globalization had allowed the company to utilize this to it benefits. The company incorporated superior technology to launch a superior 4G network that increased the customer base of the company (McGrew99999 and Lewis 2013). The use of radio spectrum to improve the coverage benefitted the company as it improved the value chain of the company to survive in the global market. Despite the competition from Optus, the company has been able to survive in the global market due to ability to adopt the global value chain. Telstra introduced network leadership in Asia-Pacific to secure competitive advantage. It allowed the company to expand its business and the global network of the company in different countries to utilize the high capacity networks and experience the benefits occurring from globalization. Financial Considerations Globalization has a major influence on finance of a country and consequently the companies as well. Globalization involves the flow of finance through across the boundaries of countries. Globalization positively affects the financial aspects of a company. It helps a company to improve its sources of fund. It promotes Foreign Direct Investment that paves the way for the source of capital for a company. It assists a company to raise funds through equity in international markets. It helps the company to allocate more funds for its operations. On-line trading is allowed at various stock markets. FDI are an importance source for both developed and emerging country since it allows a company to strengthen it earning, which is critical for its value chain. Finance is an important element of the value chain and strong finance structure is the key for success and survival for any company. Globalization allows the companies to utilize the interaction of cross country aspect and improve its fina ncial structures. There are capital flows across boundaries of countries. Telstra has been able to indulge in foreign development investment to improve its earning capacity. Cultural Impact There are major impacts of globalization on the culture. Globalization brings together many cultures in contact with each other. Globalization is the source that is responsible for the growth of technology among people. The growth of social media and other channel owe a lot to globalization. The new method of communication that is present online seems to have a major influence on the mind of the people. These online communication tools are blogs, movies are the forum that is used for debate. Globalization plays a major role in cultural diversity (Banks 2015). For a business house, it is important that the taste and preference of people are studied and analysed. Globalization affects and changes the taste and preference of people and this us regarded as the major impact on culture. In globalization, there are major influences in the form of cultural interactions between different countries. It changes the demand pattern of people and various changes are seen in taste and preference of people. It brings about a change in the lifestyle of the people. The international organization and the movement caused by them have a significant impact on the traditional culture of a country. In addition to this, it can be viewed that globalization leads to diverse workforce (Crane, Kawashima and Kawasaki 2016). Diverse workforce leads to cultural diversity. Employees from various cultures are a part of the organization. This has a major influence on the value chain of an organization. It makes the human resource management efficient and effective and requ ires them to handle the workforce effectively and strategically. Major stress has to be laid on the approach and strategies that are employed in managing cultural diversity. Effective remuneration and incentive package has to be given to the employees and proper training program has to be given to employees. Globalization does have a major influence on the cultural element of Telstra. The current age of globalization has seen many employees from different parts of the world joining the company. This depicted a cultural diversity in the workforce of the company. The human resource management has enacted the diversity and inclusion policy to handle the cultural diversity in the workforce of Telstra. The policy embarked on fair treatment of the workforce. The recruitment, hiring, appraisal and remuneration are made on merit. This ensures fair treatment of employee and increases morale of the policy. It depicts the importance of cultural diversity in the workforce and at the same time highlights the role of the human resource management in the value chain. It works on the concept on global value chain, in order to sustain the competition in globalization. The next point to see is that Telstra addresses the need and requirement of culturally diverse customers. Even if it addresses the needs and demands of the customers of the home country, it still has to deal with culturally diverse crowd. Thus, it is important for the company to evaluate and assess this point. The company embraces this point. Special emphasis was given on the language of the people belonging to the different and the emphasis on the connotation of words was given to eliminate conflicts and negative image of the company in different companies (Hirst, Thompson and Bromley 2015). Impact on Human Resource Globalization has its impact on the human resource of as well. Globalization has caused employees cross boundaries and venture into different countries for employment opportunities. This presents new opportunities and challenges to the human resource management. The human resource is culturally diverse with different work experiences and lifestyle (Lechner and Boli 2014). This throws open various new challenges and tasks for the human resource management. Some of the impacts of globalization on human resource management are: Recruitment Emphasis on Diverse Workforce With growing scale of globalization, companies and human resource management have to put special stress on the challenges it has to face in terms of human resource. It has led the human resource management to adopt new strategies and approaches to handle the situation of diverse workforce. The human resource management stresses on appointing and recruiting people from diverse backgrounds. They have to aware of the different languages and cultur followed by the employees. Companies are aware of the value of the benefit of have a diverse workforce since it contributes to better idea and better contribution of strategy formulation. Thus, the human resource management stresses on the importance of having a diverse background (De Backer and Miroudot 2014). It Emphasizes on the Importance of Professional Development The human resource management have to adopt a more professional approach so that they help in enabling the workforce in achieving their goals. Proper education and training facilities are provided to the employees, which allow them to harness their skills. This increases the motivation and morale of the employees and consequently it benefits the companies to achieve the goals and increase the profitability index (Sassen 2015). Application of Different Laws to Safeguard the Interests of the Employees Different laws and policies are enacted to safeguard the interests and welfare of the employees. The human resource management have to apply such policies and laws, which will promote the interests and well being of the employees. It is seen that employees and human resource management has a strong correlation and position in the value chain of an organization. Therefore, keeping in mind the concept of global value chain, it is important for human resource management (Goger et al. 2015). In the case of Telstra, the age of globalization, has lent its significant impact on the human resource management. The company has implemented the diversity and the inclusion policy to acknowledge and appreciate the diversity in the workforce. This would help the company to boast of diversity in the workforce and it would contribute to innovative and new ideas to the company. Fair remuneration and training programs are given to employees and special stress is given on the merit basis recruitment of employees belonging from different countries, ethnicity, caste, creed and religion (Gardiner 2015). Political and Economic Considerations Politics circulating a business depends on a specific country and the national government rules and policies. However, with the advent of globalization, it can be seen that the regulatory body and mechanism changes. The cross country transaction introduce the three sister regulatory body in the picture. World Bank, International Trading Organization and International Monetary Fund are three regulating bodies that are involved cross country business. Globalization makes the economic and political changes take place at the global level. Civil society organization use global communication platform and set up to develop alliances with various foreign organization on a global scale (Baylis, Smith and Owens 2013). World Economic forum and other such bodies have gained importance in the age of globalization. The procurement and logistics aspect has to abide by the rules and regulations. The supply chain management has to be amended by such changes. It has a major influence on the value chai n design of a company (Hollensen 2015). The impact of globalization on the changes in politics has been observed in Telstra. The company has to follow the regulation and the guidelines policies of the World Trade Organization during cross boundary transaction. The financial and annual report of the company highlights the practice of the company in such avenues. The logistics management of the company has been impacted by the rules and regulations of the Three sisters regulatory body. Globalization has major impact on the economy of a country. The cross boundary transactions and dealings have conspicuous effect on the economy. It integrates the economy of different countries. It can be seen that the developing countries reap the benefit of globalization. It results in economic growth and economic development of emerging nations and it assists in reducing unemployment, poverty and consequently raises the standard of living of people. On the other hand it provides the scope of investment of developed economies. It increases the rate of the growth of economy (Fujita and Thisse 2013).It increases the scope of global expansion for the company. Global value chain benefits the economic growth and development of various countries and helps in the growth of many countries. The global value chain controls and impacts on the coordination between the companies and the suppliers. In the case of Telstra, impact of globalization on the economy has been positive. It has allowed the company to achieve global expansion and thereby achieve high profitability that contributes to the economic growth. The company has established network in Asia- Pacific to expand its business, which is a product of globalization. The organization policies and rules and regulations is based on this. The supply chain activities of the companies has resulted in the increase in the profitability index of Telstra and thereby contributed to a favourable balance of payment for the country, which consequently contributed to the economic growth. Impact on the Corporate Governance Globalization has an impact of corporate governance. It gives rise to global governance. The corporate governance and ethics works on a global level. Global governance helps the companies and the countries to formulate common corporate ;aw and ethics, which can be applied globally to safeguard the interests of the stakeholders and make sure the cross country transaction are done in a fair way and it safeguards the interests and welfare of the stakeholders. It promotes ethical practice on a global scale (Hay and Marsh, 2016). In the case of Telstra, the annual report suggested that the company submitted the sustainability report and followed sustainability practice. It embarked on the point that the company followed the standards of Global Reporting Initiative, United Nations Global Compact and G4 Sustainability Reporting Guidelines. Thus, the company followed global governance standards and the global value chain concept is applied in such cases. Conclusion It can be seen that globalization plays a vital role in radical and major changes in the business activities of the countries. It is observed that globalization plays a major role on the value chain of a company. The age of globalization has resulted in the concept global value chain. It can be seen that competitive advantage, financial, economic, cultural and political aspects are affected by globalization, which in turn affects and impacts the value chain. It can be viewed that there are advantages as well as disadvantages with globalization, which affects the value chain of a company. Reference List Antrs, P. and Chor, D., 2013. 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